Europe eSIM 30GB + French Phone Number + EXTRA 5GB FRANCE DATA

Yes. Both lines stay reachable at the same time, and on most phones this works straight away with no settings to change.

Just check that both lines are switched on in your phone's mobile/cellular settings after installing the eSIM — on a few devices the second line is added but left turned off. If you are not sure, message us and we will walk you through it.

Install it only when you are ready to use it. Your QR code stays valid for 12 months, so there is no need to install it early — and installing early can start your plan before you travel.

Your plan begins once the eSIM activates on a network and then runs for the number of days you bought.

You do not need to be in France — the number works in any of the 39 European destinations listed on our network coverage page.

You have it immediately. Your +33 number is on the success page after checkout, in your welcome email, and in My eSIM — so you can give it to people before you travel.

When the eSIM activates, Bouygues Telecom sends it to you by SMS as well, and it appears on the mobile/cellular page in your phone's settings.

In My eSIM, your eSIM tracker. It shows data used, days left and your +33 number, straight from the network. Sign in with Google or open the private link in your email — there is no app to install.

Your phone's own data counter on the mobile/cellular screen gives a rough guide, but treat it as approximate: phone counters drift from the network's measurement, and it is the network figure that sets your remaining allowance.

Yes for one-off verification. It is a real French mobile number, not a virtual or VoIP one, so it receives SMS codes from booking sites, ride-share and food delivery apps, marketplaces, ticketing, and most sign-up flows.

Do not use it as your permanent 2FA number. Your +33 number is released when your plan ends, so any account where it becomes the way you log back in — or the way you recover access — can lock you out once the number is gone. Verifying a booking site you will use for a fortnight is fine; moving your main account security onto the number is not.

A small number of services also reject recently issued numbers outright. If a code does not arrive, message us and we will check whether it reached the network.

Yes, immediately after purchase. It also appears on your order confirmation page, so you can install from there without waiting for the email.

If nothing arrives within five minutes, check your spam or junk folder. Still nothing? Message us with your order number and we will resend it.

Your QR code stays valid for 12 months, so you can install the eSIM at home well before you travel.

Not at the moment. When your plan ends the number is released, and buying another plan issues a new +33 number rather than continuing the old one.

If you need to stay reachable on one consistent number, plan for that before you buy — choose a duration that covers your whole trip.

Yes. Anyone, anywhere in the world, can call or text your +33 number and it reaches you at no cost to you while you are in a supported European country.

Bear in mind the person calling you is dialling a French number internationally, so their own provider may charge them their international rate.

No. Outgoing calls and texts only reach numbers within the European countries we cover. Dialling a number outside that list will not connect.

To reach people back home, either have them call you, or use WhatsApp, FaceTime or Signal over your data allowance.

Yes — your +33 number receives the SMS verification code that WhatsApp sends, so you can register it.

One important warning: WhatsApp ties one account to one number. If you register WhatsApp on your +33 number, your account moves there and stops working on your home number, and your contacts will not recognise the new one. Most travellers should leave WhatsApp on their existing number and simply use it over the Europe Number data allowance — it keeps working exactly as before.

We do not recommend it. Banks and finance apps treat a change of registered phone number as a security event, and a newly issued number can trigger account locks or leave you unable to receive the codes you need to log in.

Because the number is released at the end of your plan, anything you attach to it permanently — banking, or any account you rely on for recovery — can become unreachable later. Keep your bank on your home number.

Yes. If your plans change or you no longer need the eSIM, we will refund it — provided it has not been activated, no data has been used, and you ask within three months of purchase. A €5 administration fee is deducted from each eSIM refunded. Once an eSIM activates on the network we can no longer refund it.

If it genuinely does not work, contact us before using it further. We will troubleshoot with you, and if we cannot get you connected we will refund or replace it — with no administration fee, because the fault is ours.

Full details are in our refund policy.

Most modern iPhones, Samsung Galaxy and Google Pixel devices work. Check our eSIM compatible device list for the full list — every device shown there supports installation by scanning the QR code.

The list covers devices we have confirmed ourselves, so a very new or region-specific model may still work even if it is not shown yet. If yours is missing, message us before you buy and we will check.

Your phone must also be unlocked and free of carrier restrictions. A locked handset is the single most common reason an installation fails, so if you are not certain, ask your home carrier first.

Yes, hotspot and tethering are included, on both iPhone and Android.

If hotspot will not switch on straight after installing the eSIM, restart your phone. This is often needed the first time so the network settings fully initialise.

Hotspot ultimately depends on the local network you are connected to, and a small number of operators restrict it. We enable it on our side everywhere, but we cannot guarantee every network in every country will allow it. If yours does not, let us know.

Yes. Every order comes with step-by-step instructions, and installation usually takes about two minutes — open your phone's eSIM settings and scan the QR code. You do not need Wi-Fi to install it.

If you would rather someone walked you through it, message us on WhatsApp or live chat any time.